From Wikipedia on 1-Jan-2013
Body language is a form of mental and physical ability of human non-verbal communication, consisting of body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals almost entirely subconsciously.
James Borg states that human communication consists of 93 percent body language and paralinguistic cues, while only 7% of communication consists of words themselves; however, Albert Mehrabian, the researcher whose 1960s work is the source of these statistics, has stated that this is a misunderstanding of the findings (see Misinterpretation of Mehrabian’s rule). Others assert that “Research has suggested that between 60 and 70 percent of all meaning is derived from nonverbal behavior.”
Body language may provide clues as to the attitude or state of mind of a person. For example, it may indicate aggression, attentiveness, boredom, relaxed state, pleasure, amusement, and intoxication, among many other clues.
Understanding Body Language
The technique of “reading” people is used frequently. For example, the idea of mirroring body language to put people at ease is commonly used during interview situations. Body language can show feelings to other people, which works in return for other people. People who show their body language to you can reveal their feelings and meanings. Mirroring the body language of someone else indicates that they are understood. It is important to note that some markers of emotion (e.g. smiling/laughing when happy, frowning/crying when sad) are largely universal, however in the 1990s Paul Ekman expanded his list of basic emotions, including a range of positive and negative emotions, not all of which are encoded in facial muscles. The newly included emotions are:
Amusement
Contempt
Contentment
Embarrassment
Excitement
Guilt
Pride in achievement
Relief
Satisfaction
Sensory pleasure
Shame
Body language signals may have a goal other than communication. People would keep both these two in mind. Observers limit the weight they place on non-verbal cues. Signalers clarify their signals to indicate the biological origin of their actions. Verbal communication also requires body language to show that the person you are talking with that you are listening. These signals can consist of; eye contact and nodding your head to show you understand. More examples would include yawning (sleepiness), showing lack of interest (sexual interest/survival interest), attempts to change the topic (fight or flight drivers). Rudolf Laban and Warren Lamb add much to this about dancers. Mime artists such as Booff Show utilize these techniques to communicate entire shows without a single word.
Physical Expression
Physical expressions like waving, pointing, touching and slouching are all forms of nonverbal communication. The study of body movement and expression is known as kinesics. Humans move their bodies when communicating because, as research has shown, it helps “ease the mental effort when communication is difficult.” Physical expressions reveal many things about the person using them. For example, gestures can emphasize a point or relay a message, posture can reveal boredom or great interest, and touch can convey encouragement or caution.
One of the most basic and powerful body-language signals is when a person crosses his or her arms across the chest. This can indicate that a person is putting up an unconscious barrier between themselves and others. However, it can also indicate that the person’s arms are cold, which would be clarified by rubbing the arms or huddling. When the overall situation is amicable, it can mean that a person is thinking deeply about what is being discussed, but in a serious or confrontational situation, it can mean that a person is expressing opposition. This is especially so if the person is leaning away from the speaker. A harsh or blank facial expression often indicates outright hostility.
Consistent eye contact can indicate that a person is thinking positively of what the speaker is saying. It can also mean that the other person doesn’t trust the speaker enough to “take their eyes off” the speaker. Lack of eye contact can indicate negativity. On the other hand, individuals with anxiety disorders are often unable to make eye contact without discomfort. Eye contact can also be a secondary and misleading gesture because cultural norms about it vary widely. If a person is looking at you, but is making the arms-across-chest signal, the eye contact could be indicative that something is bothering the person, and that he wants to talk about it. Or if while making direct eye contact, a person is fiddling with something, even while directly looking at you, it could indicate that the attention is elsewhere.
Also, there are three standard areas that a person will look which represent different states of being. If the person looks from one eye to the other, then to the forehead, it is a sign that they are taking an authoritative position. If they move from one eye to the other, then to the nose, that signals that they are engaging in what they consider to be a “level conversation” with neither party holding superiority. The last case is from one eye to the other and then down to the lips. This is a strong indication of romantic feelings.
Disbelief is often indicated by averted gaze, or by touching the ear or scratching the chin. When a person is not being convinced by what someone is saying, the attention invariably wanders, and the eyes will stare away for an extended period.
Boredom is indicated by the head tilting to one side, or by the eyes looking straight at the speaker but becoming slightly unfocused. A head tilt may also indicate a sore neck, trust or a feeling of safety (part of the neck becomes uncovered, hence vulnerable; It’s virtually impossible to tilt our head in front of someone we don’t trust or are scared of) or Amblyopia, and unfocused eyes may indicate ocular problems in the listener.
Interest can be indicated through posture or extended eye contact, such as standing and listening properly.
Deceit or the act of withholding information can sometimes be indicated by touching the face during conversation. Excessive blinking is a well-known indicator of someone who is lying. Recently, evidence has surfaced that the absence of blinking can also represent lying as a more reliable factor than excessive blinking.
Some people use and understand body language differently, or not at all. Interpreting their gestures and facial expressions (or lack thereof) in the context of normal body language usually leads to misunderstandings and misinterpretations (especially if body language is given priority over spoken language). It should also be stated that people from different cultures can interpretate body language in different ways.
Proxemics
Introduced by Edward T. Hall in 1966, proxemics is the study of measurable distances between people as they interact with one another. The distance between people in a social situation often discloses information about the type of relationship between the people involved. Proximity may also reveal the type of social setting taking place.
Intimate distance ranges from touching to about 18 inches (46 cm) apart, and is reserved for lovers, children, as well as close family members and friends, and also pet animals.
Personal distance begins about an arm’s length away; starting around 18 inches (46 cm) from the person and ending about 4 feet (122 cm) away. This space is used in conversations with friends, to chat with associates, and in group discussions.
Social distance ranges from 4 to 8 feet (1.2 m – 2.4 m) away from the person and is reserved for strangers, newly formed groups, and new acquaintances.
Public distance includes anything more than 8 feet (2.4 m) away, and is used for speeches, lectures, and theater. Public distance is essentially that range reserved for larger audiences.
Proximity range varies with culture.
Book Excerpts
From the book: People Skills: How To Assert Yourself, Listen To Others, And Resolve Conflicts by Robert Bolton Ph. D.
The Importance of Body Language
A person cannot not communicate. Though she may decide to stop talking, it is impossible for her to stop behaving. The behavior of a person—her facial expressions, postures, gestures, and other actions—provide an uninterrupted stream of information and a constant source of clues to the feelings she is experiencing. The reading of body language, therefore, is one of the most significant skills of good listening.
Nonverbals: The Language of Feelings
Though there is overlap in the type of information transmitted verbally and that which is transmitted nonverbally, there is a natural division of labor, so that each source is better at conveying certain types of messages.
Words are better at communicating factual information. If you are trying to tell someone the title of a book or the day’s weather, the price of an article of clothing or the essence of Plato’s philosophy, you rely primarily on words.
Words are also used to describe emotions and are typically used in combination with body language to do this. In the emotional realm, however, the advantage is with body language, as Paul Eckman and Walalce Friesen note:
The rapid facial signals are the primary system for expression of emotion. It is the face you search to know whether someone is angry, disgusted, afraid, sad, etc. Words cannot always describe the feeling people have; often words are not adequate to express what you see in the look on someone’s face at an emotional moment.
Nonverbals not only portray a person’s feelings, they often indicate how the person is coping with her feelings.
People’s feelings about their relationships are primarily communicated through their nonverbals.
Our approach to communication stresses the primacy of feelings. Unquestionably, the content of the conversation can be very important. When the emotions are strongly engaged, however, they should normally receive primary attention. Since nonverbals are the major means of communicating emotions, they are central to understanding many of the most important things that others communicate to us.